Refund Policy

Effective Date: October 1, 2023

1. Introduction

At XELARVITH, customer satisfaction is our priority. Our refund policy is designed to ensure transparency and fairness in resolving any issues that may arise with our products or services.

2. Eligibility for Refunds

To be eligible for a refund, your request must be made within 30 days of receiving the product. The product must be unused and in the same condition that you received it, and it should be in the original packaging.

3. Non-returnable Items

Certain items are non-returnable and non-refundable. These include, but are not limited to, perishable goods, customized items, and digital products.

4. Refund Process

To request a refund, please contact our customer service team with your order details. Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.

5. Late or Missing Refunds

If you have not received your refund yet, please check with your bank or credit card company. There might be processing times before a refund is posted. If you've done this and still have not received your refund, please contact us at [email protected].

6. Contact Information

For further inquiries, please reach out to us at:

XELARVITH Customer Service
123 Business Road, Suite 200
Anytown, USA 12345
Phone: (123) 456-7890
Email: [email protected]